Responsible Gambling Policy

At Spinlynx we take safer play seriously. We want gambling to be a controlled, enjoyable pastime, so we provide clear tools and practical guidance to help you manage your account and protect your wellbeing. If you ever feel your play is getting out of hand, please use the tools below or contact our support team for help.

Player protection principles

We aim to reduce harm by making safer gambling options easy to use and clearly visible. Our approach focuses on prevention, early intervention and respectful support. We treat requests for limits, breaks and exclusions promptly and without judgment.

Activity-control tools

Deposit limits

You can set daily, weekly and monthly deposit limits in your account settings. Typical suggested ranges are from £10 per day up to several thousand per month, but you can choose an amount that matches your budget. Limits can be lowered immediately and increased after a waiting period.

Loss limits

Loss limits help you control how much you can lose over a chosen period. Set a limit for a day, week or month and we will enforce it automatically so you cannot exceed the chosen amount while logged into your account.

Time limits and session reminders

Set session reminders to receive alerts during play, or activate automatic time limits to log you out after a set period. Short breaks such as a 24-hour pause or a week-long cooling-off can give you space to reconsider your play.

Account breaks and self-exclusion

If you need a longer break, use our temporary account break or self-exclusion options. Temporary breaks are available from 24 hours up to several months. Self-exclusion is available for longer periods and can be made permanent on request. While excluded, you will not be able to access your account and we will refuse requests to reopen it during the exclusion period.

Signs of problematic behaviour

• Chasing losses or increasing stakes after losses
• Struggling to stick to deposit or time limits
• Neglecting work, family or daily responsibilities due to gambling
• Borrowing money to fund gambling or hiding activity from others
• Feeling anxious, stressed or preoccupied about gambling

Tips for maintaining control

• Set realistic deposit and loss limits and stick to them
• Use session reminders and regular breaks to avoid extended play
• Only gamble with money you can afford to lose
• Avoid gambling under stress, after drinking or when feeling low
• Talk to someone you trust if you notice worrying changes in your behaviour

Professional help and support organisations

If you need more support, contact a professional organisation such as GamCare, BeGambleAware or Gamblers Anonymous. These charities offer confidential advice, tools and counselling services. You can also speak to our support team via live chat for help setting limits, arranging self-exclusion or accessing local services.